IPTVGreekcom είναι ένας από τους καλύτερους παρόχους IPTV στον κόσμο. IPTV με περισσότερα από 79.00 κανάλια από 43 χώρες και 9800 VOD με πολλές ...
So this is the Salesforce System, so this would be the typical household display screen.
When you have voice info controller you receive two additional object bars at the highest.
Just one is transcript lookup and another is transcript.
Transcripts will immediately just listing all the past transcripts which have happened in the organisation.
And you'll go from start out, date, time, duration, number of seats, and even agent.
The product or service genuinely involves daily life once we talk about essentially trying to find the search engine.
Therefore if we go into transcript search.
This can do a search capability through the full on the Salesforce platform for phrases.
So if we key in here 'financial' as well as the day selection will quickly populate to the final 30 days.
So if we go it out to 2 yrs only for the objective of this demo.
You may see below that there are 5 transcripts of the place We have got the term 'fiscal'.
Just click on one of them you can in fact see on the right hand facet.
The transcript will surface on the right hand facet, of which you'll be able to just scroll up and down.
If I used to be to toggle involving One more transcript we will manage to move ahead to a different transcript.
The sophistication from the item although, definitely will come in the metadata mapping.
So, if we go in the contacts inside Salesforce, so This could be a customer and you simply click on to Alex Robson by way of example.
Which has become showing every one of the transcripts on the correct hand side below, that transpired with Alex Robson to be a client.
As you are able to see, lots of transcripts below to choose from.
You can click on one below.
You may then also just scroll down and have a look at the transcript.
You've got speaker separation through this.
If I was then to try and do precisely the same research standards.
So you are doing 'economic' then spread that out to the final two many years, or calendar year, you could see that there are now a few.
So these 3 are classified as the conversations that have occurred with Alex where by we have stated the term 'fiscal'.
When you actually go, you've also got the chance to have the ability to pay attention to the call.
So if you actually click down below you may see that it claims listen.
This is a seamless integration, which opens up an authentication window in order to go in the quantify product.
This could Typically, once you've logged in the first time, this could immediately log you in.
For the purpose of that is You will find there's protected authentication because not all organisations want their staff members to truly listen to the audio.
A number of them would just want them to see the transcript.
So this really opens up and is in fact heading more than a gradual Wi-Fi at this time but This is able to Typically be instantaneous.
This tends to truly open up a chance to see the media player and truly pay attention to the call.
After you can listen to the decision you have then got the total operation from the Crimson Box quantify Media Player which provides you the chance to be capable of both pick out certain facets of the decision and have it on loop, or you could choose should you wished to suppress many of them silence, increase the process of the audio of the call to either quicken or slow it down, so the complete functionalities in the Red Box Recorder.
If I flick back again into your Salesforce software we can also start out having a consider the metadata.
Therefore if I click to this phone in this article and examine history, it opens up Yet another bar which demonstrates you the small print with the metadata.
So it can have right here the telephone selection, so This is when it's executing the mapping directly to the Call.
In addition it understands if that contact belongs to an account as well as consists of information from the Get hold of Centre natural environment.
So, irrespective of whether that be an agent I.
D.
, connect with range, just how long the decision was.
All of this metadata might be mechanically mapped and described on throughout the Salesforce dashboard of experiences.
But we could do the reporting straight from the Salesforce dashboard which studies about the metadata.
So by truly possessing a search in this article we could see if I change iptvgreek.com/iptv-restream/ the website view of the, you've a chance to have the ability to take a look and see the quantity of phone calls are made by specified persons within just selected organisations.
So inside listed here we can see that Kate Hammett continues to be called 23 times in Crimson Box, whereas Alex Robson has only being named sixteen.
So It is really an effective way of truly being familiar with who's earning the phone calls.
But will also you might do that around the size of simply call so give me the quantity of calls which were under two minutes long in a certain day array.
Hence the spots that we can easily map the entire transcripts into accounts which can be the most crucial account with the corporation the Get hold of which happens to be principal purchaser as well as qualified prospects.
So starting up appropriate from the pretty beginning on the guide generation.
And that is the Salesforce Voice Data Controller application.